Securus Customer Reach Out for Opinions Is Noble

Criminal justice will always be part of the society. This means that we will always be looking for ways to do investigations, apprehend criminals and most importantly take care of them once they land in our correctional facilities. Securus Technology, a leader in criminal justice technology seems to understand this perfectly.

 

This was manifested in a recent effort where the company reached out to its customers, and even competitor clients, in search for suggestions or ideas that could make its solutions better. In my opinion, this noble and mature gesture supersedes competition and is a perfect way to gather actual user data without running an expensive requirement analysis campaign.

 

The fact that most of the companies are beginning their comment with a thank you note means that Securus is already doing a great job. However, the following suggestions are a true testimony to the fact that no single developer can cover all market specific complications no matter how well they know the market.

 

Securus has been providing public safety, corrections and law enforcement agencies with technological solutions for a while now. Even though it has over 3,450 facilities and up to 1,200,000 inmates under its care, the company still admits that it needs help to create the perfect solutions and roll out updates that patch any loopholes in existing solutions.

 

This is what great software and hardware solution designers are made of. I feel safer walking around knowing that companies like Securus Technologies takes the time to welcome comments on its or competitor systems from people who use them.

 

Securus solutions focus on emergency response, public information, in mate communication, self service, biometric analysis and information management systems geared towards analyzing, arresting and prosecuting offenders while ensuring that inmates serving their sentences stay safe and well behaved while behind the bars.

 

Securus Technologies Takes The Time To Defend Itself Against Press Release Claims

There are many companies that face situations where other companies make claims that are unfair. The claims that are made do not represent the situation and are stated in a manner that makes the other company look like the victim in the situation. When companies are placed in this situation, there are a variety of ways that the companies can manage the situation. Usually most companies will defend against what was stated. However, companies must be aggressive in the defense against negative statements, especially if the statements are made in public.

 

One of the most difficult things that a company must do is to defend itself against public statements. There should be careful consideration regarding what will be done in response to negative statements made by another company. If handled incorrectly, a company can make the situation worst. Recently Securus Technologies found itself in a situation where GTL made claims against Securus Technologies in a press release. The claims concerned a disagreement between the two companies involving technology patent rights.

 

The way that Securus Technologies approached the situation was by sending out its own press release that provided answers to every claim made by GTL. The Securus Technologies press release focused on each claim made by GTL individuality. An in-depth response was provided for each claim that included why Securus Technologies felt the claim lacked merit.

 

I think that Securus Technologies did an awesome job in responding to the claims made by GTL. Securus Technologies focused on each claim individuality, which gave Securus Technologies the room to dispute each claim in detail. The press release sent out by Securus Technologies was a good way to respond to the claims made by GTL since GTL made the claims using a press release.

 

Securus Technologies  is a well respected company that provides technology related products and services to a variety of public sector markets. The company has developed numerous products that are used throughout the public sector.

Why Video Visitation with Securus

During the holiday season, it can be more than a little difficult to deal with a loved one being behind bars. I know this first-hand because of the fact that one of my relatives was in prison last Christmas and it was very difficult for us to keep in touch with them on a routine basis. Another problem that we often found was that it was too difficult to make those long trips to the prison just to see that person. It was just not convenient during the holiday season and it made things very difficult for everyone who was involved.

 

This is when I began to discover something known as Securus and realized that they allowed for Christmas video visitation services that people were finding to be incredibly beneficial in their own lives. There are a variety of reasons why video visitation services are a sought-after option for people who have individuals in the prison system. One of the main reasons is because it allows you and that person to feel closer together during the holiday season and it makes it very easy for you to keep in touch with them without necessarily making those trips to the prison itself.

 

Because of the fact that I have found using Securus is an incredibly beneficial service, I continually recommended to people of all types and ages because I feel it can benefit them as well. Securus is great holiday season but it can also be used all throughout the year no matter how or when you want to keep in touch with that loved one. I have personally found this particular service to be one of the best out there because you have a clear and quality video of the person and you really feel like you are there with them.

 

If you feel that Securus can be the right option for you, it is a good idea for you to consider using this service and finding out more about what they are able to offer to you. The cost to make use of this particular company is actually quite affordable despite how much you are able to get out of using their services. Whether you are using this particular service because of the holiday season or you simply want to have better video visitation services with your loved one, Securus has the choice for you and can be the company you go to time and time again when it comes to keeping in touch with a loved one in prison.

 

Sources :

Securus